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FAQs

Are your products ethically made?

Yes, they are! We believe in people and choose to work with factories who abide by international ethical standards including high accreditations that ensure they are complying with the following policies as well as many more not otherwise mentioned below:

  • No child or forced labour
  • Safe working environments with enforced Occupational Health and Safety Standards and policies for staff welfare including anti-discrimination, harassment and abuse policies
  • The right to collective bargaining and freedom of association
  • Observation of environmentally conscious practices

 

Where are your products made?

Our t-shirts are made in India and our swim shorts are made in China, we endeavour to work with factories who produce a high-quality product, align with our core values and work in an ethical and sustainable way.

 

How do I know what size will fit me?

We want you to have the best fit right from the start, if you are unsure of your size please check out our Find Your Fit page. If you are still having trouble let us know through our Contact page and we’ll help you out.

 

How long does Shipping take?

Please see our Shipping page for timelines and further information.         

 

Do you ship worldwide?

We sure do! See our Shipping page for more information regarding postage fees and please be sure to check if customs and duties apply in your country as Original Weekend will not be responsible for local taxes on imported goods.  

 

I need help with my order, how do I get in contact?

We’re here to help, so if you’re having any trouble please get in touch. The best way to contact the team is via our Contact page and we’ll get back to you as soon as possible.

 

How do I know if my order has been successful?

As soon as your order is confirmed you will receive an order confirmation email. If you have not received the confirmation email please check your junk or spam folders. Otherwise please get in touch through our Contact page.  

 

Can I make changes to my order after purchase?

Orders are shipped out as soon as possible so if you have any changes to make or realised a mistake please advise us immediately.

If we are not able to adjust your order the products purchased can be returned or exchanged as per our returns policy.  Original Weekend accepts no responsibility for incorrect shipping addresses.

 

Is it safe to purchase through the Original Weekend website?

Yes, it is safe to make a purchase through our website. Original Weekend values the privacy and security of all who visit the site, that’s why we use the latest SSL encryption on all pages including through the check out process.

Original Weekend also complies with the highest level of Payment Card Industry (PCI) standards. 

 

How do I return an item?

Please refer to our Returns page on how to return or exchange an item.

 

Where is Original Weekend located?

We are an online business based in Melbourne, Australia.  

 

Any further Questions?

If you can’t find the information you are looking for on our site please don’t hesitate to get in touch through our contact page and we’ll get back to you as soon as we can.